Transparency is part of the Ypê Way!
We believe that relationships of trust are only possible with mutual respect among people. That's why we want to make it clear how Ypê handles your personal data.
After all, keeping everything clean is our specialty!
QUÍMICA AMPARO LTDA CNPJ nº 43.461.789/0001-90 Av. Waldyr Beira, 1000 to 2.300 Figueira - Amparo-SP ZIP 13.904-906 Phone: (19) 3808-8000
Why doubt?
Transparency is Ypê!
Se surgir qualquer dúvida sobre como cuidamos dos seus dados pessoais, nos pergunte pelo Owner's Channel.
Here you will find:
Here you will find:
Our main Personal Data Treatments;What data we process the most and why;What your rights are and how you can exercise them.Your data and Ypê
A story of care
But what is Data Processing?It is any operation performed with personal data, from collection to deletion.
#moreprivacyAnd, to respect your privacy, we understand that the processing of your Personal Data must be minimal at Ypê, only to achieve the purpose of the relationship you have chosen to have with us.
What can you be?
What personal data do we process the most?
Name, date of birth, CPF
Address with ZIP code, residential or commercial
Phone with area code, landline or mobile, personal or professional email
Bank account and branch
Profession, position, CNH, your relationship with our business partners (CNPJ, company name)
Analytical cookies, visits, ad clicks, website and system usage mode, downloads, fiscal coupons
Electronic devices: Cookies, access provider, operating system, browser, plug-ins, settings and customizations, date, time, time zone, region, etc.
Content you send us spontaneously via online chat or email, comments on posts, blogs, applications, etc.
Why do we process your personal data?
Facilitate what you requested
We process your data as soon as you sign up for our service centers, such as SAC, Contact Us for promotions, or Supplier Portal.
What are the main data?
We process your data as soon as you sign up for our service centers, such as SAC, Contact Us for promotions, or Supplier Portal.
What purpose?
Provide the information requested by you, facilitate your service and participation in our institutional actions.
Como obtemos?
You provide them when you interact with us by email, website, phone, or social media.
Communication and Media
When you reach out to us on any channel, participate in our promotions, or simply tell us your story with Ypê, we need to process your data to provide you with the best possible information.
And to update you, we may add your contact to the Ypê relationship database.
What are the main data?
When you reach out to us on any channel, participate in our promotions, or simply tell us your story with Ypê, we need to process your data to provide you with the best possible information.
And to update you, we may add your contact to the Ypê relationship database.
But don't worry!
If you don't want to receive our newsletters, just request the removal of your contact from our email marketing list!
What purpose?
Respond to your requests, repost your messages, forward tips and announcements about our products, campaigns, social, environmental, corporate actions, and updates to this Privacy Notice.
Como obtemos?
You provide them directly or they are collected through cookies and social media.
Comply with our legal or regulatory obligations
Being compliant also requires us to process your data.
What are the main data?
Being compliant also requires us to process your data.
What purpose?
Meet our legal, regulatory, and government agency obligations. Issue invoices, respond to judicial requests, to Procon, Federal Revenue, and government agencies.
Como obtemos?
You provide them directly or they are generated in our relationship.
Allow the regular exercise of our rights
What are the main data?
What purpose?
Exercise our rights, according to your relationship with us. They will be kept according to the standard and the legal period provided, after which they will be deleted.
Como obtemos?
You provide them directly or they are generated in our relationship.
Enable important activities for our company
What are the main data?
What purpose?
Praticar nossos valores, compromissos institucionais, função social e buscar melhorar:
- • environmental responsibility initiatives;
- •support for the community and other social actions;
- • o trabalho voluntário e o programa de doações;
- • good governance practices;
- • our products, programs, and services;
- • our relationship with our consumers;
- • advertisements and campaigns;
- • our presence on social media.
But don't worry!
We will always observe the limits of your expectations and your fundamental interests, rights, or freedoms.
Como obtemos?
- • They are provided by you or by third parties connected to you (service or product providers and entities we support);
- • Automatically, when you access our websites;
- • Made publicly available on your social media, such as likes, posts, reposts, tags, etc.
- • Inserted into public databases.
Contract execution
What are the main data?
What purpose?
Fulfilling our commitments and contractual obligations.
Ah! Depending on the contract, we may access sensitive data or data of minors. In this case, we will take extra care about this information and it will only be processed under conditions allowed by law or when you consent.
Como obtemos?
You provide this information when contracting our services or when accepting our regulations and terms of use.
Recruitment and Selection
What are the main data?
What purpose?
If you want to join our team, we need to verify your skills, professional information, and if you meet the job requirements.
To proceed with the selection process, we need to contact you to schedule interviews.
Como obtemos?
- • Provided directly by you;
- • Obtained by third parties (partner companies that support us in offering vacancies, selection, and recruitment);
- • Collected from your social media.
Important to know:
Prevent fraud and ensure security
What are the main data?
What purpose?
Ensure your safety and that of others and prevent crimes. For this, we need:
- • Monitor your access to our websites and internal systems;
- • Capture your image for visitor registration and badge;
- • Monitor vehicles and loads related to you;
- • Surveillance by camera, from your entry and throughout your stay in our facilities and events;
- • Validate the authenticity of your participation in promotions or other relationships with us;
- • Maintain the security of our industrial, commercial, and intellectual secrets.
- • Ensure the physical integrity of our assets and people.
Como obtemos?
- • Provided directly by you;
- • Captured based on our monitoring;
- • Informed by the company you represent.
Advertising and marketing actions
What are the main data?
What purpose?
Carry out promotions and present news about our products, aiming to:
- • Identify participants, validate their registrations, and reward winners;
- • Share with digital media partners to better understand our consumers and our products' performance;
- • Expand digital communication and attract participants through advertisements;
- • Send news and updates about marketing and merchandising campaigns;
- • Segment the participating audience in our relationship database;
- • Identify the involved agencies and the data processing period;
- • Utilize the registration data in future promotional actions;
Como obtemos?
- • Provided directly by you;
- • Obtained by third parties;
- • Through the devices you use to access our channels.
Cookies
What are the main data?
What purpose?
Analyze the operation and security of our websites based on your choices and interaction, aiming to promote a better browsing experience.
Types of collected cookies:
- • Essential: enable the proper functioning and security of our site, such as recording your login;
- • Functionality: maintain your choices active, such as language, region, time zone, etc.;
- • Performance: provide data on interaction with the site, such as visited pages, duration of visits, number of clicks on ads, and encountered issues;
- • Advertising: tailor ads based on your interests;
- • Social Media: allow you to access our social media, use your social login, suggesting data permitted by you on your social media.
- ! Ypê only enables essential cookies, and you can choose which others will be collected by us by clicking on 'Select Cookies' in the bar available on our websites.
Retention period?
Session cookies are necessary only during the time you access our site. Other cookies last longer and have a period defined by their developer (usually from 1 to 730 days).
Is it shared?
Our partners may receive cookies for statistical analysis and media actions.
As mentioned earlier, you can refuse the collection through the cookie bar, but this may affect some features designed to enhance your browsing experience.
Please note that deleted cookies are cleared from the browser cache, and the bar will reappear on your next access. Review the options after deleting them to prevent them from being collected again.
Attention! Third parties, such as social networks, may use cookies on your devices based on your interactions (likes, comments, shares, etc.) and display ads. In this case, we have no control over the cookies you allow.
Learn how to manage cookies in your browser:
How do we keep your data protected?
We rely on policies and procedures internally to ensure the security and compliance in the processing of your personal data.
Here are some measures we use:
Mapping activities with personal data;Access control in environments and equipment;Information Security and Privacy Program, including training for employees and partners;Monitoring for Data Loss Prevention (DLP);Guidance from experts since the conception of our projects;Classification of information and documents (Public, Confidential, Internal, and Restricted);Contracts defining our responsibilities and those of our partners;Tools with market best practices.Who do we share your data with?
With partners and service providers (e.g., companies handling customer service and promotion of our programs, products, and services);
Administrative and judicial authorities (to comply with legal obligations or respond to requests);
Law firms, consultants, and other technical support (to defend Ypê's rights and interests);
Affiliated companies of Ypê, for specific situations (e.g., to enhance business understanding and receive improvement proposals).
Important to know:
We only share when necessary for a specific purpose, using a legal basis authorizing this processing and contractual clauses requiring the partner to provide proper protection of your data.
If sharing is outside Brazil, we will comply with the legislation of the destination country.
Your rights
Informing is caring. That's the Ypê way!
That's why remember that your rights matter not just with Ypê but in all other relationships you experience every day. Here are your key rights:
Ypê Values connected to your Privacy
Living our values in action!
See how your privacy has shaped our behavior and is fully aligned with our principles.
To exercise your rights related to LGPD (General Data Protection Law), get in touch through Owner's Channel and fill out the form with the details of your request. If you don't find what you're looking for, click on the “Others” option on this same link.
In some cases, your request may not be fulfilled, but there will be a legal reason for this, and we will explain it to you.
! Requests on behalf of other Data Subjects will not be accepted, except if accompanied by a power of attorney, legal guardian, or other circumstance confirming the legitimacy of the request.
We may also request additional information or verification of your identity for your safety and to improve the handling of your request.
Please refer to this Privacy Notice
frequently, as
we may update or
change it at any time..
Any changes will be announced on our Ypê Privacy.
Last updated:
01/08/2023.
Previous version:
28/06/2021